Self Serve Dog Wash

By appointment ONLY!

Our facilities are currently available by appointment only in order to maintain a clean and safe environment for our customers during this time.

Appointments must be scheduled and paid for in advance. To schedule an appointment, click here!

Please note: Our Hallowell location does not have Self-Serve Dog Wash Stations available.

A clean dog is a happy dog!

Hello Biscuit Fans!  

 

We are excited to announce that our dog wash is reopening!!!!!!!!

 

In this ever changing world, things are definitely different!  

 

While some of these may seem extreme - these are the steps we have created to help keep you, and our team, safe! We know there is a lot, and honestly, we aren’t excited about them either, but with the additional challenges we are facing right now, this is what we feel is needed to reopen our tubs for you.

 

Thank you for your understanding, and your kindness with our team, with these extra precautions we are taking during COVID-19. If you are not able to adhere to these current guidelines, please respect us enough not to use our services at this time.

 

We can’t wait to see you and your dog again! :) 

 

Woof!  

 

Heidi Neal, owner

Rules:

  1. All dog washes need to be made by appointment only through our website - www.loyalbiscuit.com

  2. Appointment times are 45 minutes long and start at the top of every hour. If you will need more than 45 minutes, please book the next appointment as well (each appointment will be at a cost of $16.00.)

  3. If you have two dogs to wash, please book two back-to-back appointments - there is no multi-dog discount being offered at this time. 

  4. To help keep this as contactless as possible, appointments will need to be prepaid for at the time of booking.

  5. The dog wash will not have access to grooming tools, aprons or blow dryers at this time. You can bring your own light grooming tools and apron, but no dryers allowed.

  6. Should you go over your appointment time of 45 minutes, there will be an excess time charge of $10 per 15 minutes. (You will be infringing on another appointment time as we have set these time limits to allow our team to properly clean and sanitize the tubs before the next scheduled appointment. PLEASE respect appointment times.)

  7. Masks or face shields are required, no exceptions

  8. One person per appointment (However, if you will need help getting your dog into a tub, you may bring another adult to assist you as we cannot help with this step due to social distancing. No children under 16 allowed at this time)

  9. Sorry, but late arrivals do not get additional time. Appointments end 45 minutes past the hour. 

  10. Please remember that all customers must maintain 6’ social distancing in our stores.

  11. No public restrooms available.

  12. Appointments must be canceled more than 2 hours before your appointment to get a refund. Should you need to cancel, please do so using the link provided in your confirmation email. Refunds can take up to 10 days to process.

Pricing & Details:

The dog wash is available to use by appointment only for $16, regardless of size, coat type, and coat length/condition. There is a 45 minute time limit on the use of the tub.

Please see all new rules that we must follow during COVID-19 above.

Thank you for your understanding with these new changes. 

At-Home Skunk Remedy:

NOTE: This at-home skunk rinse remedy must be made FRESH, right before you apply it to your pets, otherwise it will not be effective.

In a plastic bucket, mix well the following ingredients:

  • 1 quart of 3% Hydrogen Peroxide

  • 1/4 cup of baking soda

  • 1 to 2 teaspoons of liquid soap

For large breed dogs, you may need to double, triple, or even quadruple the mixture.

If you have any cuts on your hands, you may want to wear latex gloves as hydrogen peroxide can sting.

Do not wet down your pet prior to using this mixture. Apply the mixture to your pet's dry coat starting at their collar and working back towards their tail. Make sure to work the solution deep into their fur. Do not pour the solution near their eyes, as hydrogen peroxide can burn them. If your pet was sprayed in the faced, use a sponge or wash cloth to apply the solution to their head, being very careful to avoid their eyes.

Leave the solution on for about 5 minutes or until the odor is gone. Thoroughly rinse your pet with tepid tap water. When rinsing their head area, keep your pet's chin tilted upward so the solution does not run down into their eyes.

 

You may need to repeat the lather and rinse process up to three times.

 

Pour any remaining solution down the drain with running water. NEVER store pre-mixed solution in a closed bottle, sprayer, etc. Pressure will build up and can cause the container to burst.

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© 2019 by Loyal Biscuit Co.

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207-594-5269

bark@loyalbiscuit.com

408 Main Street, Rockland, ME 04841

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