It's All About... Healthy Pets!
The Loyal Biscuit Co. is a Maine-based, family owned, award winning pet supply store!
We have been very fortunate to be recognized with the following awards:
Stellar Staff 2019 - Pet Product News International
Coolest Store in America 2018 - Pets+ the Better Business Magazine
Maine Retailer of the Year 2017 - Retail Association of Maine
Retailer of the Year, Community & Pet Parent Award 2016-2017 - Pet Product News International
Retailer of the Year 2015 - PetBusiness Monthly Magazine
Maine Small Business of the Year 2015 - Small Business Administration
Small Business of the Year 2015 - Penobscot Bay Chamber of Commerce
Retailer of the Year 2014- PetAge Magazine
Retailer of the Year, Outstanding Community Outreach 2014-2015 - Pet Product News International
Retailer of the Year, Outstanding Growth 2013-2014 - Pet Product News International
Central Maine Best of the Best 2017, 2018, 2019, 2021 - Morning Sentinel
Kennebec County Best of the Best 2020 - Kennebec Journal
Knox County Best of the Best 2010, 2011, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 - VillageSoup/Courier Publications
Waldo County Best of the Best 2013, 2014, 2015 2016, 2017, 2018, 2019, 2020 - VillageSoup/Republican Journal
Best Maine Pet Store, 2010, 2011, 2012, 2020 - Downeast Dog News
Top 12 Retailer of the Year Honorable Mention 2012-2013 - Pet Product News International
Purchased January 19, 2010, by Heidi Vanorse Neal and Joel Neal, the Loyal Biscuit Co. is an independent dog and cat supply boutique with seven great Maine locations—Downtown Rockland; Route 1 on the Camden-Rockport line; Reny’s Plaza, Belfast; Main St. Waterville; Hannaford Plaza in Brewer; Water St. Hallowell and our newest location, Front St. in Bath! We are your destination for the best in healthy, holistic, all-natural food and treats, the best in toys, collars, leashes, beds, and more with over 4,000 hand selected items in our stores, plus we have access to over 25,000 more products we can special order!
We love dogs and cats, and our pets mean the world to us, so we understand how much your pets mean to you! Fenway, Chuck, George, Piper and Kevin (our dogs) and Meredith (our cat) are our inspiration when choosing new products and deciding what to carry. There isn’t anything in the store that we wouldn’t give to our crew!
We are educating ourselves and our team everyday on nutrition, treats, toys, and more to help you provide the best for your dogs and cats. We are always open to suggestions on new food and products and how to improve our Self-Serve Dog Wash in order to serve you better. We are here to provide the absolute best for your four-legged friends!
Heidi & Joel
The Loyal Biscuit Co. has a fantastic team to help you find the right diet, treats, toys and more for your pets!
Inventory & Technology Manager
Marketing Manager &
Bath Store Manager
Belfast Store Manager
Brewer Store Manager
Rockland Store Manager
Camden-Rockport Store Manager
Hallowell Store Manager
Waterville Store Manager
Our Team Members!
Amanda B. - Camden/Rockport
Amy - Bath
Ashlee - Camden/Rockport
Autumn - Rockland
Barbara - Belfast
Ben - Belfast
Courtney - Brewer
Danielle - Brewer
Dave - Rockland
Emily - Waterville
Emma - Rockland
Kim - Camden/Rockport
Kinley - Belfast & Brewer
Lara - Bath
Lauren - Camden/Rockport
Madyson - Waterville
Mariah - Waterville
Maya - Belfast
Nicholas - Rockland
Norrie - Camden/Rockport
Pamela - Belfast
Rachel - Hallowell
Tracy - Belfast
Interested in joining our pack?
We're always looking to expand our team. For a complete list of current job openings, or if you believe you would make an excellent addition to our pack, click here, to fill out an application!